Privacy Policy

Last updated: 28 June 2026

1. What This Covers

This policy explains how AthenaStar Edu Systems ("AthenaStar", "we", "us") handles personal information for platform owners, school administrators and staff, parents/guardians, and students whose schools use our multi-tenant school management platform.

2. Information We Collect

• Account information — name, email, phone number, and role, provided when a school signs up or creates a user account.
• Student & academic records — entered by school staff: admission details, attendance, grades, fee/payment history, and similar records needed to run a school.
• Usage data — login timestamps, IP address, and basic device/browser information, used for security and audit logging.
• Payment information — processed by our payment partner (Paystack); we do not store full card details ourselves.

3. How We Use It

Information is used to operate the platform: authenticating users, running each school's day-to-day records (fees, academics, attendance, payroll, communications), generating invoices, sending the notifications a school has enabled (email/SMS), and maintaining security/audit logs.

4. Data Separation Between Schools

Each school's data lives in its own dedicated database. Schools do not have access to one another's records, and platform staff only access a specific school's data when providing support, with that access logged.

5. Who We Share Information With

We do not sell personal information. We share the minimum necessary data with service providers strictly to operate the platform — for example, our payment processor (Paystack) for billing, and our SMS gateway provider for text-message delivery that a school has chosen to enable.

6. Data Retention

School records are retained for as long as a school's account is active, plus a reasonable backup retention period afterward, unless a school requests earlier deletion in writing.

7. Your Rights

You may request access to, correction of, or deletion of personal information associated with your account by contacting your school's Administrator (for student/parent/staff records) or AthenaStar support directly (for platform-level accounts).

8. Contact

Questions about this policy can be sent to [email protected].