Parent Portal (Admin Setup)Admin

The Parent Portal gives parents a real-time window into their child's school life — fees, report cards, announcements, and payments — without calling the school office. As Admin, you control who has access and what they can see.

1. Creating a Parent Account

1. Go to Settings → User Accounts → New User.
2. Set the role to Parent.
3. Enter the parent's name, email, and phone.
4. Under Wards, link the parent to their child(ren) — search by student name or ID.
5. Save. The system sends login credentials to the parent's email automatically.

2. What Parents Can See

• Fees — current term bill, balance, and payment history
• Pay Online — if Paystack is enabled, parents can pay from the portal
• Report Cards — end-of-term PDF once results are published
• Announcements — published by Admin or Head Teacher
• Calendar — school events and term dates
• Ward Profile — read-only view of their child's school profile

3. Managing Ward Links

If a parent has multiple children at the school, link all of them from the parent's user profile. Parents with multiple wards see each child as a separate card and switch between them with one tap.

4. Resetting a Parent's Password

Parents can reset their own password via the "Forgot Password?" link on the login page. Alternatively, the Admin can set a new temporary password from Settings → User Accounts → Edit User.

5. Disabling Portal Access

To temporarily block a parent's portal access (e.g. while resolving an issue), go to Settings → User Accounts → Edit User and set Status to Blocked.